Service Description
ElanOneStop offers an SMS notification service to help you stay informed about your reminders, tasks, appointments, and other important events. This service is optional and requires your explicit consent.
Message Frequency
The frequency of messages will depend on your configured reminders and preferences. You may receive:
- Reminder notifications (as scheduled by you)
- Task due date alerts
- Family event notifications (if opted in)
- Account security alerts (if enabled)
Data Usage and Privacy
We are committed to protecting your privacy:
- Your phone number will only be used for sending notifications you've requested
- We will never sell, rent, or share your phone number with third parties
- Your data is encrypted and stored securely
- We comply with all applicable data protection regulations
⚠️ Charges and Fees
Message and data rates may apply. Standard messaging charges from your mobile carrier will apply to SMS messages you receive. Please consult your mobile service provider for details about your messaging plan and any associated costs.
Terms and Conditions
1. Consent to Receive Messages
By providing your mobile phone number and opting in to our SMS service, you expressly consent to receive automated text messages from ElanOneStop at the phone number provided. You understand that consent is not a condition of purchase or use of any other services.
2. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by:
- Replying "STOP" to any message you receive from us
- Updating your notification preferences in your account settings
- Contacting support at support@elanonestop.com
Upon receiving your opt-out request, we will send you a confirmation message and will not send any further messages unless you opt back in.
3. Support and Help
For support or questions about our SMS service:
- Reply "HELP" to any message for assistance
- Email: support@elanonestop.com
- Visit our help center in the application
4. Service Availability
Our SMS service is available to users with phone numbers from major carriers in the United States. We cannot guarantee delivery to all carriers or in all areas. Service availability may vary.
5. Changes to Terms
We reserve the right to modify these terms at any time. We will notify you of any material changes via email or through the application. Your continued use of the SMS service after such modifications constitutes your acceptance of the updated terms.
6. Liability Limitations
ElanOneStop is not responsible for any delays in SMS delivery, failed deliveries, or any charges imposed by your mobile carrier. We strive to send messages promptly, but delivery times may vary based on carrier networks and other factors beyond our control.
TCPA Compliance
ElanOneStop complies with the Telephone Consumer Protection Act (TCPA). By providing your phone number and opting in to SMS notifications, you agree to receive automated text messages. You are not required to provide consent as a condition of using our service.
Contact Information
ElanOneStop
31150 Wellington Dr
Novi, MI 48377
Email: support@elanonestop.com
SMS Number: (248) 895-6273